Privacy Policy
Last updated: 27 October 2026
This policy explains how Sriva Foods handles information when you browse Ghar Ko Mitthoo and contact us to order.
Information you provide
The basket asks for your phone number and delivery address. These fields stay in the current page while you use it; our website does not save them in a database or browser storage. When you choose “Send order on WhatsApp”, the order summary, phone number and address are included in a prefilled WhatsApp link. WhatsApp may receive that information when the link opens; you choose whether to send the message.
If you contact us directly, we receive the messages and any order, delivery or payment confirmation details you share. Please do not send passwords, card details or payment PINs.
How we use order information
We use information you share to respond to enquiries, confirm orders and payments, arrange delivery, resolve problems and maintain necessary business records. We do not sell customer information.
Delivery and service providers
We share the contact and address details needed to fulfil an order with the courier handling your delivery. WhatsApp, email, payment providers and our website host process information under their own policies. Bank transfers and eSewa payments are arranged separately; this website does not collect banking credentials or process payments.
Browser storage, fonts and hosting
We use browser local storage to remember product choices, pack sizes and quantities in your basket. It does not contain the phone number or address entered in the delivery form. You can clear it through your browser’s site-data settings. We have not added advertising pixels or an analytics tracker to this site.
Our hosting provider may process IP addresses, request details and technical logs to deliver and protect the website. Fonts load from Google Fonts, which may receive your IP address and request information. The private review version may also require ChatGPT sign-in and use platform authentication cookies.
Retention and your choices
Messages and order records received by Sriva Foods are kept as needed to fulfil orders, handle enquiries and meet applicable record-keeping obligations. You can ask us to correct or delete information we hold; some records may need to be retained for legal or accounting reasons. Third-party services control their own retention.
Contact and changes
For a privacy question or request, contact WhatsApp +977 974-4433081 or srivafoods@gmail.com. We will update this page if our practices change.